Shipping Costs

Call (207) 276-3332 to order items in addition to what is listed in the online catalog.

Continental US Shipping Rates:

Sticks furniture... free shipping

Call for shipping rates for international shipping, Alaska or Hawaii.

Note that shipping costs are calculated based upon pre-sale prices.

Return Policy

General Returns Policy

LocalColorOnline.com thanks you for your purchase and values great customer service. You may return most unused items purchased at LocalColorOnline.com within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error.

How To Return Items

Items should be returned to: Local Color, 147 Main Street, Northeast Harbor, ME, 04662. With your return, please include: Name Address Phone Number and/or Email address (to confirm the return) Whether the item is for return (for a refund) or an exchange (for a replacement item) Receiving a Refund We'll process your refund after we receive and process your return. The amount will be credited back to your Paypal account and to confirm this, you will receive a phone call or email at the number or address you've provided from one of the staff at Local Color.

If returning an item that was purchased with a gift certificate, you will be refunded with store credit. Expect your refund within 4 weeks of sending back your package, though in many cases you'll receive the refund sooner. This time period includes: 5 to 10 business days for us to receive your return 3 to 5 business days for us to process your return The time it takes Paypal to process your refund request may vary.

You will be notified of your refund once we've received and processed the returned item via phone call or email. If you have not received confirmation of your return within 4 weeks from the day you sent it, please contact us for help.

Non-Returnable Items

LocalColorOnline.com does not accept returns of the following items:

Items that have been worn

Undergarments

Swimsuits

Gift certificates

Exchanges

If you received a faulty item and need to exchange it for the same item, please email info@localcoloronline.com to request a replacement. Please use our contact form and check ‘returns’ from the dropdown menu. If you would like to exchange an item for a different one, please return the original item to Local Color (you will be refunded your original purchase price once we receive the item) and place another order for the item you wish to purchase. Please wait for a communication accepting the exchange from Local Color before replacing your order.

In-Store Returns

Items purchased from LocalColorOnline.com can be also returned to our physical store location in Northeast Harbor, Maine during regular business hours.

Gift Returns

LocalColorOnline.com allows gift recipients to return items they received as a gift even if the order was not marked as a gift at the time of purchase. The type of refund or credit you receive depends on how the gift was purchased. Please call or email Local Color directly about individual gift returns. Contact Us Visit our contact page to have any other questions answered.